Human Resources Generalist

Human Resources Generalist

Cranbrook, B.C.
Full Time – Permanent


This role provides operational Human Resources support to the CAO, Director of Practice, Team Leads and employees with a focus on recruitment, selection and orientation; program administration including benefits, compensation, performance management; policy and procedures communication and compliance, employee relations, records management. This position reports directly to the CAO.


  • To function with ethics, integrity, confidentiality
  • Provide creative solutions to HR challenges and processes. This requires the ability to respond with in the moment, integrated contributions that are meaningful and purposeful.
  • Administer policies and practices ensuring consistency and quality of administration yet provide interpretation and flexibility to meet specific requirements always taking into account consequences and
  • precedence setting decisions.
  • Minimize organizational liabilities.
  • Clear, open and consistent communication internally and externally representing the organization professionally and ethically.
  • Maintain human resource files; personal privacy and confidentiality meeting all legislated requirements


  • Recruitment and Selection process. Lead and guide strategies, advertising, screening, interview and selection format; arrangements, conduct interviews, conduct reference checks, prepare correspondence; communicate with candidates.
  • New Employee Orientation. Conduct welcoming, orientation, benefits and policy communication, payroll and benefits enrollments, liaise with IT, Finance and Payroll, facilities etc. for all work requirements.
  • Confidential Records. Meet legislated requirements of employee records; information for managerial reports and analysis. Maintain and process a variety of confidential records including employee files, payroll changes, resumes, interview notes, reference checks, benefit enrolments, performance valuations and investigations.
  • Time off Manager system. Ensure employee information for time benefits are set up, monitored, adjusted as required.
  • HR policies, procedures and processes. Supports the effective implementation and application of HR policies, programs and processes; proactively identifies potential challenges, problems and provides innovative solutions. Communicates policies and procedures to all employees. Ensures compliance with all applicable employment law and labour standards of British Columbia and ensures organization liabilities are minimized.
  • Personnel and Payroll Administration. Prepare and process required documentation, ensure appropriate authorities for personnel and payroll changes.
  • Compensation and salary administration.
  • Maintain position descriptions for all established positions.
  • Trakstar performance management system. Ensure employee information for appraisals are set up, monitored, adjusted as required. Support managers and team leaders through performance planning. Provide direct support to managers and leaders when dealing with performance correction.
  • Administer benefit programs including enrolment, changes with carriers and employees; information to employees.
  • Disability Administration. Liaise with employees, Executive Director, managers, team leaders, Payroll and benefits carrier regarding short and long term disability benefits; return to work etc.
  • Advice on HR related matters. Serve as a primary contact for managers on matters such as new employee integration, employee relations, performance management, employee engagement, compensation, departures and other operational human resources matters.


Academic Preparation

  • Post secondary diploma / degree with focus on Human Resources specialization
  • CPHR Designation considered an asset

Required Experience

  • Minimum of 5 years as an HR Generalist; thorough understanding and experience in recruitment and selection; policy advice, interpretation and communication; compensation, benefits, performance management.
  • Working knowledge of Federal and BC Labour Standards
    Communication: reading, writing, oral, presentations, strong vocabulary, listen, interpretation
  • Interpersonal: listening, observation, non-judgment, understanding, caring, compassion, resilient
  • Facilitation skills
  • Adaptability and flexibility: resourceful to seek creative solutions
  • Problem solving skills coupled with analytical abilities that enable consideration of details and complexities of issues while achieving results
  • Records management
  • Integrity, ethics, ability to consistently maintain a high level of confidentiality
  • First Nations and Indigenous cultural awareness and sensitivity
  • Customer service excellence – genuinely warm presence, friendly, sincere, drive for service excellence, gracious
  • Organizational skills: strong office administration skills, strong organizational and multi-tasking skills and able to manage multiple projects successfully; prioritize work and projects; recognizing the need for doing thorough and complete work, at the same time addressing the shifting focus and demands
  • Detail oriented; care and attention to details
  • Emotional maturity: interacts with others in a respectful manner with demonstrated qualities of sincerity, helpfulness, courtesy and humility
  • Ethical conduct and responsibility: sets a positive example and fulfills responsibilities with the highest diplomacy of integrity, ethics and professionalism. Must be discreet with sensitive confidential information.

CLOSING DATE: June 22, 2021

Please submit your cover letter and resume, quoting “HR Generalist” in the subject line, telling us what attracts you to the position and how your experiences relate:

Colin Sinclair
Chief Administrative Officer
Ktunaxa Kinbasket Child & Family Services Society
7472 Mission Road
Cranbrook, BC V1C 7E5

Preference will be given to candidates of Ktunaxa or other First Nations ancestry. If you are a Ktunaxa citizen who is interested in this opportunity but do not feel you have the necessary qualifications, please contact the Ktunaxa Nation Council Education and Employment Sector.

We thank those who apply; however, only those selected for an interview will be contacted.