Administrative Support – ʔaq̓am (Cranbrook, BC)

Administrative Support – ʔaq̓am (Cranbrook, BC)


Who We Are:  Ktunaxa Kinbasket Child & Family Service Society (KKCFSS) is a non-profit Delegated Aboriginal Agency governed by the Ktunaxa Nation Council Social Sector Board. KKCFSS is available to Ktunaxa citizens, First Nations, Métis and Inuit living on and off-reserve in the Ktunaxa Traditional Territory.

KKCFSS believes in a holistic approach to providing services with some fundamental beliefs:

  • Healthy communities make healthy children.
  • Children are the future of our, and all, nations.
  • Children have the right to a safe, secure and culturally appropriate family and community experience.
  • Children have the right to grow up connected to their family, community and culture.
  • Families have the right to culturally relevant services.

The Opportunity: The Administrative Support position is responsible for providing direct administrative and operational support to KKCFSS. This position operates as a centralized, knowledgeable resource for record management, document handling, reception, technology and system support, event planning, and administrative coordination.

In the Role as Administrative Support, You Will:

  • Answer the telephone and direct calls to appropriate personnel.
  • Provide general office support including: typing, filing, data entry, maintaining office equipment, and recording incoming and outgoing mail.
  • Provide system support and troubleshooting on MIS, ICM and BP as required.
  • Provide support for MIS, ICM and BP, as well as opening and closing files, monitoring the physical file management, office codes, caseloads, and navigating the after hour’s system (children’s helpline).
  • Offsite files.
  • Prepare full disclosure files for lawyers.
  • Oversee the monitoring of agency vehicles for maintenance, usage, and scheduling.
  • Order and monitor office supplies.
  • Transcribe meeting minutes when required.
  • Other duties as assigned by the Office Manager.

What You Will Bring to the Role:

  • Certificate in Office Administration (one year).
  • Exceptional abilities in interacting with others; tact, diplomacy, efficiency, courteousness, service, professionalism, warmth and genuineness.
  • Record management and filing skills; both electronic and manual.
  • Keyboarding skills with proficiency in MS Word, Access, Excel (minimum of 40 wpm).
  • Excellent organization skills and initiative.
  • 1-year office experience is an asset.
  • Social Programming experience is an asset but not required.
  • Ability to perform effectively under pressure, manages stressful situations with ease, and adjusts quickly to changing priorities.
  • Self-disciplined and willing to search out opportunities to support.
  • Interpersonal skills / abilities in dealing with others.
  • Communication Skills – ability to direct inquiries appropriately and provide information clearly.
  • Organization and prioritization skills.
  • General office administration skills.
  • Experience with First Nation’s organizations.
  • Knowledge and respect of the Ktunaxa Nation’s culture, language and traditions.
  • Valid driver’s license and a reliable vehicle.
  • Proof of COVID-19 Vaccination.

Our Commitment to You:

  • Excellent compensation package.
  • Generous and flexible time off options unique to KKCFSS, promoting work life family balance.
  • Education and professional development opportunities.
  • Starting Salary of $40,005- $47,358.

Apply Now!  Visit for more information about this Agency, and to learn more about the East Kootenay Foundry.

Please submit your cover letter and resume to:
Tasy Strouzas, HR Manager
Ktunaxa Kinbasket Child and Family Service Society
7472 Mission Road
Cranbrook, BC V1C 7E5

Preference will be given to candidates of Ktunaxa or other First Nations ancestry.  If you are a Ktunaxa citizen who is interested in this opportunity but do not feel you have the necessary qualifications, please contact the Ktunaxa Nation Council Education and Employment Sector.

We thank those who apply; however, only those selected for an interview will be contacted.