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Social Networks
Locations
Chief Joseph Centre
1007 Baker Street, Cranbrook, BC V1C 1A6Aqam Child & Family
7472 Mission Road, Cranbrook, BC V1C 7E5Lower Kootenay Child & Family
1007a Simon Road, Creston, BC V0B 1G2Akisqnuk Child & Family
3048 Hwy 93/95, Windermere, BC V0B 2L2Complaint Resolution
You may use the complaints process if you:
- Don’t agree with a decision or action
- Think you were treated unfairly or disrespectfully
- Did not get a response that you thought you should, or
- Were denied a service that you think you should receive.
Complaints can be made to:
Colin Sinclair Chief Administrative Officer
250-489-4563colin.sinclair@ktunaxa.org
or
Jackie Brown, Director of Practice
250-489-4563jbrown@ktunaxa.org
Contact Us
In the event of a child protection concern on weekends from Friday at 4:30pm to Monday at 8:30am, please call the after-hour’s kids help line at (250) 489-4563. A social worker in your community will be able to attend under the direction of the province.
After Hours Child Protection
If you have concerns a child needs protection and KKCFSS is closed call the Helpline for Children dial 250-310-1234 or 1-800-663-9122 from anywhere in B.C. 24 hours a day. That will allow a Social Worker to take action right away and ensure the child is safe.